Executive Director (General Manager)

About Us:

The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families. Locally, in Calgary, BSF also operates Alberta’s largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence.

Our team members not only have the right skills and knowledge for the job – they are also passionate about the mission, vision, and values of BSF!

Team members embody our values:

• We put people at the centre of everything we do
• We boldly pursue quality and innovation with pride and enthusiasm
• We believe in engagement with all stakeholders and respect every voice
• We act with compassion, empathy and understanding 

The BSF Way:

Putting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.

Through the BSF Way, we uphold our 8 Commitments to:

• Get to know what makes a person unique
• Enable and respect choices
• Champion everyone's abilities, interests and aspirations
• Deliver "wow" service
• Do little things that can make a big difference
• Be the reason someone smiles
• Make people feel at home
• Be present in the moment

The Role:

The Opportunity: Executive Director/General Manager 

Are you a visionary leader with a passion for compassionate care and team empowerment? Do you thrive in a mission-driven environment where innovation meets hospitality? We are seeking a dynamic Executive Director/General Manager to lead our Wentworth Manor site in Calgary with purpose, integrity, and heart.

The Executive Director/General Manager is the senior site leader responsible for the overall success of operations, team development, resident experience, and community engagement. This individual will drive strategic growth, cultivate a high-performance culture, and ensure that every person who lives and works at Wentworth Manor experiences excellence, safety, and belonging.
Please note that the Executive Director title will be converted to General Manager as part of an upcoming organizational transition. 

Key Responsibilities Include:

Strategic Leadership & Planning
•    Champion a culture of continuous improvement and resident-first care.
•    Align site performance with BSF’s strategic direction and organizational goals.

Operations & Program Delivery
•    Oversee daily operations across all departments (care, hospitality, maintenance, dining, administration).
•    Lead program development and ensure quality standards and compliance are consistently met.

People Leadership & Team Engagement
•    Inspire, mentor, and support a diverse multidisciplinary team.
•    Promote a culture of collaboration, trust, and psychological safety.
•    Lead performance development, coaching, and accountability practices.

Financial & Business Management
•    Manage operating budgets, identify efficiencies, and ensure financial sustainability.
•    Lead and support new projects and initiatives that drive innovation and resident satisfaction.

Community & Stakeholder Relations
•    Foster strong partnerships with families, Alberta Health Services, local stakeholders, and community leaders.
•    Serve as the face of BSF within the local community.

Why Join Us:

At The Brenda Strafford Foundation, we are more than a workplace—we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation.

Why Join BSF?
We offer:
•    A purpose-driven role where you directly impact lives.
•    A supportive and inclusive workplace grounded in values.
•    Competitive compensation and comprehensive benefits package including:
o    Dental & Vision Care
o    Life & Disability Insurance
o    Extended Health Benefits
o    RRSP Match Program
o    On-site Parking
o    Company Events
o    Growth and learning opportunities

Who We're Looking For:

What We’re Looking For:
You are more than a manager—you’re an Ideal Team Player who is:
•    Humble: You empower others and lead with service.
•    Hungry: You are driven to improve, grow, and innovate.
•    People Smart: You build relationships with authenticity, empathy, and emotional intelligence.
You also bring:
•    A warm, approachable leadership style grounded in compassion and accountability.
•    Strength in critical thinking, strategic planning, and conflict resolution.
•    An ability to manage competing priorities in a fast-paced care environment.

Qualifications & Experience:
•    Bachelor’s Degree in Commerce, Business Administration, Health Services, or related field required.
•    Registered Nurse (RN) or other professional clinical designation is a strong asset.
•    Minimum 10 years of progressive leadership experience, with proven ability to manage large facilities.
•    Experience in the seniors’ care or healthcare sector is highly desirable.
•    Demonstrated success in people leadership, budgeting, quality improvement, and change management.
•    Criminal Records Check and proof of COVID-19 vaccination (min. 2 doses) required.

Additional Information:

In accordance with Alberta's Protection for Persons in Care Act, a criminal record check is required for successful candidates.

Diversity and Inclusion:

The Brenda Strafford Foundation is proud to be an equal opportunity employer. We are committed to creating and celebrating an environment of inclusion, diversity, equity, and accessibility for all employees.

Ready to Make a Difference?

If you’re ready to bring your expertise to a place where your work will truly matter, apply today and become a vital part of our compassionate team!