Payroll Administrator (Permanent - Fulltime)

About Us:

The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families.

Locally, in Calgary, BSF also operates Alberta’s largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence.

Our team members not only have the right skills and knowledge for the job – they are also passionate about the mission, vision, and values of BSF!

Team members embody our values:

• We put people at the centre of everything we do
• We boldly pursue quality and innovation with pride and enthusiasm
• We believe in engagement with all stakeholders and respect every voice
• We act with compassion, empathy and understanding 

The BSF Way:

Putting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.

Through the BSF Way, we uphold our 8 Commitments to:

• Get to know what makes a person unique
• Enable and respect choices
• Champion everyone's abilities, interests and aspirations
• Deliver "wow" service
• Do little things that can make a big difference
• Be the reason someone smiles
• Make people feel at home
• Be present in the moment

The Role:

We are seeking a highly experienced and detail oriented Payroll Administrator to join our Payroll team in a dynamic healthcare environment. This senior level role requires strong ownership, sound judgment, and a commitment to accuracy and compliance.You will be responsible for delivering end to end payroll and benefits administration across a complex multi employee group organization. This includes managing benefits operations, resolving complex payroll issues, and strengthening governance and controls. If you thrive in high accountability environments and enjoy solving complex payroll challenges, this role offers meaningful impact.

Key Responsibilities

Payroll Operations

Complete end to end payroll processing across employee groups using SAP Employee Central Payroll ECP
Validate payroll results to ensure accuracy of earnings deductions benefits and taxes
Perform gross to net validations and post payroll checks and support Team Lead review
Review payroll inputs including one time payments retro adjustments and terminations
Partner with Finance on GL postings reconciliations clearing accounts and remittances
Support year end activities including T4s ROEs tax reconciliations and reporting

Benefits Administration

Own end to end benefits administration including enrolments changes terminations and eligibility
Ensure accurate data flow between SAP SuccessFactors and benefits providers and resolve issues
Act as primary contact for carriers and third party administrators and manage escalations
Reconcile benefit deductions and employer contributions and resolve discrepancies
Partner with HR on leave and disability cases to ensure accurate coverage and deductions
Maintain procedures checklists and documentation and support team knowledge sharing
Respond to employee and manager inquiries in a professional and confidential manner

System Monitoring and Issue Resolution

Monitor system controls reports and error logs for payroll and benefits
Coordinate issue resolution with HR Scheduling and IT HRIS teams
Investigate exceptions identify root causes and implement corrective actions
Support system enhancements releases and testing including time and attendance impacts

Compliance and Documentation

Ensure compliance with employment standards tax legislation collective agreements and privacy requirements
Support audits reporting and documentation requests
Maintain up to date procedures process maps and work instructions
Identify risks and recurring issues and implement corrective and preventive controls

Team Collaboration

Partner with Payroll HR Scheduling and Finance teams to ensure accurate processes
Act as escalation point for payroll and benefits inquiries
Identify process gaps and drive improvements and efficiencies
Provide coaching knowledge sharing and team support

Why Join Us:

At The Brenda Strafford Foundation, we are more than a workplace—we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation.

Who We're Looking For:

• Qualifications & Experience

  • 5–10+ years of progressive payroll experience, including benefits administration
  • Experience in unionized environments strongly preferred; healthcare sector experience is an asset
  • Expertise in complex payroll scenarios (overtime, retro pay, statutory rules, leaves)
  • Strong experience managing employer-sponsored benefits plans and provider relationships
  • Proven ability to lead payroll processes, support decision-making, and handle escalations
  • Deep understanding of payroll legislation, deductions, remittances, and compliance
  • Experience with SAP SuccessFactors EC and ECP is highly preferred
  • Familiarity with time & attendance / scheduling integrations
  • Exceptional attention to detail, analytical, and reconciliation skills
  • Strong communication and stakeholder management abilities

Certifications

• Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM) designation from the National Payroll Institute (required)

Additional Information:

In accordance with Alberta's Protection for Persons in Care Act, a criminal record check is required for successful candidates.

Diversity and Inclusion:

The Brenda Strafford Foundation is proud to be an equal opportunity employer. We are committed to creating and celebrating an environment of inclusion, diversity, equity, and accessibility for all employees.

Ready to Make a Difference?

If you’re ready to bring your expertise to a place where your work will truly matter, apply today and become a vital part of our compassionate team!