Program Manager

About Us:

The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families. Locally, in Calgary, BSF also operates Alberta’s largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence.

Our team members not only have the right skills and knowledge for the job – they are also passionate about the mission, vision, and values of BSF! 

• We put people at the centre of everything we do
• We boldly pursue quality and innovation with pride and enthusiasm
• We believe in engagement with all stakeholders and respect every voice
• We act with compassion, empathy and understanding 

The BSF Way:

Putting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.

Through the BSF Way, we uphold our 8 Commitments to:

• Get to know what makes a person unique
• Enable and respect choices
• Champion everyone's abilities, interests and aspirations
• Deliver "wow" service
• Do little things that can make a big difference
• Be the reason someone smiles
• Make people feel at home
• Be present in the moment

The Role:

Program Manager, Clinical (LTC & Supportive Living)

Lead with purpose. Deliver exceptional care. Inspire teams.

Are you a dynamic clinical leader who thrives in a fast-paced healthcare environment? We’re seeking a Program Manager, Clinical to play a pivotal role in delivering outstanding resident-centered care while leading and empowering a multidisciplinary team.

Reporting to the Director of Nursing, you’ll be a key member of the site leadership team—driving clinical excellence, fostering a positive workplace culture, and ensuring the highest standards of care across Long-Term Care and Supportive Living programs.

Why This Role Matters

In this role, you’ll directly impact the quality of life for residents and their families. You’ll bring consistency, compassion, and clinical expertise to care delivery while shaping a workplace grounded in respect, collaboration, and inclusion.

What You’ll Do
Champion Resident-Centered Care
Oversee and coordinate high-quality, individualized care plans
Act as a key contact for residents, families, and decision-makers
Address and resolve concerns with professionalism and empathy
Assess care needs and support appropriate resident placement
Manage occupancy, admissions, transfers, and discharges

Lead and Inspire Teams
Provide day-to-day leadership, coaching, and mentorship to clinical staff
Support recruitment, onboarding, and performance management
Ensure appropriate staffing levels and workload distribution
Foster a collaborative, inclusive, and respectful team environment
Promote open communication across staff, residents, and partners

Drive Clinical Excellence & Accountability
Ensure compliance with clinical standards, policies, and legislation
Oversee documentation accuracy and care quality monitoring
Lead audits, reporting, and continuous quality improvement initiatives
Manage clinical programs, equipment, and operational budgets
Participate in policy development and interdisciplinary initiatives

Promote Safety & Wellbeing
Champion a culture of safety and infection prevention
Lead responses to emergencies and outbreaks
Ensure compliance with Occupational Health & Safety standards
Support staff education, training, and safe work practices

Why Join Us:

• At The Brenda Strafford Foundation, we are more than a workplace—we are a united team.
• We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact.
• You'll be part of a team that values empathy, compassion, and innovation

Who We're Looking For:

Education & Experience

• Bachelor of Science in Nursing (BScN) or equivalent
• Active registration with CRNA
• Current CPR certification
• 3–5 years of geriatric nursing experience
• Previous leadership or supervisory experience is a requirement

Core Competencies

• Strong leadership and team-building skills
• Excellent communication and conflict resolution abilities
• Critical thinking and sound decision-making
• Exceptional organization and attention to detail
• Commitment to diversity, equity, inclusion, and resident dignity

Additional Information:

Diversity and Inclusion:

Ready to Make a Difference?