Quality Improvement Specialist (Temporary Full Time for 2 years)

About Us:

The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families.

Locally, in Calgary, BSF also operates Alberta’s largest second-stage shelter providing safe shelter and comprehensive support services to women and children leaving abuse and violence.

Our team members not only have the right skills and knowledge for the job – they are also passionate about the mission, vision, and values of BSF!

The Dr. Barrie Strafford Centre for Learning, Innovation, and Quality was established by The Brenda Strafford Foundation in support of our mission to be an innovative force in optimizing wellbeing and enriching lives. We form strategic partnerships with entrepreneurial innovators to co-create solutions that shape the future of work, aging, and community supports

Team members embody our values:

• We put people at the centre of everything we do
• We boldly pursue quality and innovation with pride and enthusiasm
• We believe in engagement with all stakeholders and respect every voice
• We act with compassion, empathy and understanding 

The BSF Way:

Putting people first is a way of life at BSF. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.

Through the BSF Way, we uphold our 8 Commitments to:

• Get to know what makes a person unique
• Enable and respect choices
• Champion everyone's abilities, interests and aspirations
• Deliver "wow" service
• Do little things that can make a big difference
• Be the reason someone smiles
• Make people feel at home
• Be present in the moment

The Role:

Are you ready to embark on a journey into the world of quality improvement? This is your chance to join the Centre for Learning, Innovation, and Quality (CLIQ) as the Quality Improvement Specialist, where you'll be part of a dynamic and passionate team shaping the future of continuing care, international healthcare, and community supports. This role is ideal for someone who is enthusiastic about leading change and making a meaningful impact.
The Quality Improvement Specialist works as a highly engaged and collaborative team member to implement quality improvement (QI) strategies across all areas of the Brenda Strafford Foundation (BSF). The Quality Improvement Specialist provides technical assistance, directional guidance, and project and change management support to a variety of stakeholders and champions a culture of continuous quality improvement and service excellence.  
If you are ready for an exciting, fast-paced role that builds your skills and connects you to unique opportunities, we would love to hear from you! Take this exciting step and apply today to be part of something truly extraordinary!
This position will report to the Quality Improvement Manager. 

Key Responsibilities:
•Functions horizontally across the BSF, supporting QI needs in continuing care and our social impact areas 
•Designs systems and process changes that lead to operational improvement 
•Leads special projects to achieve measured results and desired outcomes in targeted areas.  
•Uses project management techniques to guide change, while identifying and proactively managing project risks.  
•Attends and chairs committee meetings to provide advice on and lead quality improvement matters and initiatives.  
•Supports the development, implementation, and evaluation of key strategic initiatives.  
•Collaborates with areas within the BSF to develop new service models to support BSF strategies and objectives.  
•Supports the development and implementation of organizational policies and procedures.   
•Contributes to the development and revision of tools and resources by identifying best practices while following regulations and requirements   
•Works in tandem with education department to ensure processes are adopted consistently 
•Co-chairs the Quality Assurance Committee and provides oversight and support with the Quality Assurance Review process.   
•Participates in incident reviews and root cause analysis as required.  
•Monitors compliance with Accreditation Canada standards on an ongoing basis.  

Why Join Us:

At The Brenda Strafford Foundation, we are more than a workplace—we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation.

Who We're Looking For:

•Bachelor's degree – preference for clinical studies   
Master's level education preferred  
•5+ years in Quality Improvement   
•Organizational skills to manage multiple tasks   
•Research skills to identify best practices  
•Change management  
•Communication skills, both written and verbal, to effectively convey information  
•Leadership skills to lead individuals and initiatives actively and effectively  
•Interpersonal skills to build rapport and maintain strong working relationships across functional and reporting levels  
•Strategic thinking skills to take a big-picture view and combine it with granular details while anticipating issues  
•Measurement and analytical skills to ensure desired goals are achieved  
•Use of quality improvement tools and continuous process improvement techniques  
•Project management skills to accomplish tasks and actualize defined objectives  
 

Additional Information:

In accordance with Alberta's Protection for Persons in Care Act, a criminal record check is required for successful candidates.

Diversity and Inclusion:

The Brenda Strafford Foundation is proud to be an equal opportunity employer. We are committed to creating and celebrating an environment of inclusion, diversity, equity, and accessibility for all employees.

Ready to Make a Difference?

If you’re ready to bring your expertise to a place where your work will truly matter, apply today and become a vital part of our compassionate team!