Receptionist

About Us:

The Brenda Strafford Foundation (BSF) is a charitable organization that currently owns and operates five Long Term Care and Assisted Living seniors care communities in Calgary, AB, and Okotoks, AB. We take pride in providing a safe, caring, and comfortable home environment that caters to the complex needs of our senior residents and families.

Putting people first is a way of life at The Brenda Stafford Foundation. It's in our values and it's central to the way we do things. We believe in a person-centered approach to our care, services, and environment. By responding to the individual needs of those we serve, we can all play an important role in optimizing well-being and enriching lives... one person at a time.

Our team members not only have the right skills and knowledge for the job, they are also passionate about the mission, vision, and values of the BSF.

Our Team Members:

• Place people at the heart of our mission

• Embrace quality and innovation with enthusiasm

• Engage with respect and empathy

• Act with compassion and understanding

We uphold our 8 BSF Commitments to:

• Make a meaningful impact through small acts

• Deliver exceptional service

• Understand and celebrate individual uniqueness

• Be present and attentive

• Support and respect personal aspirations

• Bring joy to others

• Empower and honor choices

• Create a homelike atmosphere

The Role:

The Receptionist performs a variety of clerical and receptionist duties associated with the daily operation of an effective business office.

Some of the primary responsibilities include providing administrative support to the Receptionist Lead and departments as directed; operate a multi-line switchboard and route all incoming telephone calls; greet visitors, receive routine inquiries in person and by phone. Make appointments; create and distribute dietary menus; arrange and facilitate tours.

The Receptionist must demonstrate:

• Commitment to confidentiality, professionalism, and discretion;
• Superior organizational and time management skills;
• Strong communication skills in person, in writing, and over the phone;
• Leadership; Attentiveness to detail; Flexibility and resourcefulness;
• Team building and problem-solving skills.
• Demonstrate a professional image to residents/family members/peers and colleagues;
• Promote a positive work environment.

Why Join Us:

At The Brenda Strafford Foundation, we are more than a workplace—we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation.

Who We're Looking For:

• Business Administration Diploma or equivalent education is preferred(not Mandatory), combined with minimum 3 years’ experience

• Proficiency with MS Office; Office equipment including multi-line switchboard, photocopier, security monitoring systems etc

• Previous receptionist experience is preferred.

Additional Information:

In accordance with Alberta's Protection for Persons in Care Act, a criminal record check is required for successful candidates.

Diversity and Inclusion:

The Brenda Strafford Foundation is proud to be an equal opportunity employer. We are committed to creating and celebrating an environment of inclusion, diversity, equity, and accessibility for all employees.

Ready to Make a Difference?

If you’re ready to bring your expertise to a place where your work will truly matter, apply today and become a vital part of our compassionate team!